| Diagnostic Testing |
We troubleshoot your computer to determine the source of the problem and advise you on the proper steps to take |
| Spyware/Virus Removal |
We completely remove all spyware and/or viruses (may require an operating system reinstall depending on severity) |
| Hardware Installation |
We install a single piece of hardware, such as a new hard drive or DVD burner (included software, if any, is installed for free) |
| Operating System Install |
We install an operating system of your choice (or reinstall your original) and all necessary updates (client provides software) |
| Data Backup/Data Transfer |
We transfer all your data to a new computer or hard drive or back your data up to DVDs (required with an operating system install/reinstall if data has not been backed up by client) |
| Backup Device Setup |
We install and configure an external backup device to ensure your important data is regularly backed up |
| Software Installation |
We install a single piece of client-provided software and any available updates (does not include operating systems) |
| Data Recovery |
We do basic data recovery from hard drives and other undamaged media such as USB flash drives, flash media, etc. (recovery not guaranteed) |
| Wireless Networking |
We install and securely configure a wireless network (router and up to two devices - hardware not included) |
| Computer tutorials |
We sit down with you and answer any questions you have regarding your computer and how to use it (rate is per hour) |
| Computer optimization |
We ensure your operating system is up to date with the latest hotfixes and patches |
| Computer cleaning |
We use compressed air to clean your computer of dust to allow for proper air flow and cooling |